ULAB Strong in Governance and Process Management, Says Survey

Institutional Quality Assurance Cell Director Professor Jude William Genilo presented the Institutional Quality Assurance Survey Report 2017 on 17 August 2017 at the Campus B Seminar Room. HoDs, SAC members and key administrators attended the presentation. The survey revealed that ULAB is perceived as having strong governance and process management systems in place. ULAB governance process plays a very important role in managing other factors such as curriculum, research, external relations and human resource management. ‘Governance’ is defined as a multifaceted and compound factor comprised of mission and objectives, governance structure, policy and management capacities, accountability and transparency and autonomy of institutes and faculty members. Process management, meanwhile, consisted of effective quality assurance system, good practices, innovative thinking and quality culture. Areas for improvement included physical facilities, research, external relations and human resource management.Survey respondents were ULAB faculty and staff.